Order Support
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Policies and documents
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Product Use Policies
Find additional information regarding use of ATCC materials for research and commercial applications.
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Terms and Conditions of Sale by ATCC
All orders placed with ATCC by the purchasing entity for materials are subject to ATCC’s written Terms and Conditions of Sale.
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Material Transfer Agreement
All customers must agree to the terms of our Material Transfer Agreement before ordering.
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Permits and Restrictions
Certain microorganisms and cell lines in the collection may require one or more permits to be filled out and submitted before the material can be distributed. Learn more about the permits and restrictions required.
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Biosafety Level
ATCC products are distributed with the condition that customers are responsible for their safe storage, handling, and use.
MoreAdditional ordering information
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E-Procurement Inquiry
For institutions who use electronic in-house procurement systems, ATCC offers a wide range of e-Procurement services designed to help you streamline your procurement process and reduce your transaction costs.
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New products
ATCC continuously releases new products as we add new strains, cell lines, and variants to our collection.
MoreNeed assistance with your order? Contact our Order Support team.
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Telephone
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Hours of Operation
US Eastern Time